Reduce clinic admin without replacing your PMS.

ClinicDock maps, builds and installs admin automations around the tools your clinic already uses — so your front desk spends less time chasing, copying and following up.

Request workflow audit See what we automate

Cliniko · Halaxy · HotDoc-aware Non-clinical workflows only Privacy-aware setup

The real problem

Most clinics already bought the software. The workflows between tools are still manual.

PMS, booking, email, phone, SMS, forms and spreadsheets each handle a slice. ClinicDock installs the missing operating layer: routing, reminders, handoffs, reports and SOPs.

Owners

Less revenue leakage

Missed calls, no-shows and forgotten recalls become visible, measurable queues instead of vague “front desk is busy” problems.

Practice managers

Cleaner daily control

Know which forms, callbacks, payments and follow-ups need attention today without chasing four different systems.

Reception teams

Fewer repetitive loops

Automate reminders, routine follow-ups and intake chasing while keeping humans in charge of exceptions and sensitive requests.

What we install

Start with one painful workflow. Prove the ROI. Then expand.

Audit first. We map the current handoffs, tools, volumes and failure points before building.

No rip-and-replace. We work around your existing PMS and patient communication tools where possible.

Documented handover. Your team gets SOPs, ownership rules and a simple maintenance path.

Missed-call recovery

Automatic SMS, booking link, callback task and conversion reporting after calls slip through.

No-show reduction

Confirmations, reminder sequences, non-response follow-up and waitlist fill.

Pre-appointment forms

Send, chase, route and summarize forms before the patient arrives.

Recall cleanup

Turn recall lists into campaigns with booking links, status tracking and manager review.

30-day pilot

One admin workflow live in 30 days.

We find the workflow most likely to save time or recover bookings, install it, measure the before/after, and leave your team with a documented process.

Workflow audit and automation map
One high-friction workflow implemented
Simple reporting for hours saved or bookings recovered
Staff handover and 14 days of fixes

Launch offer

A$2,500 audit + pilot

Or A$950 for the audit only, credited if you continue into the pilot. Ongoing support from A$1,250/month.

Request audit

Workflow audit

Show us where admin is leaking time.

Tell us what your team is manually chasing. We’ll reply with the first workflow we would automate and the likely implementation path.

Privacy note Don’t include sensitive patient information in this form. Keep examples operational: calls, forms, reminders, recalls, bookings, payments, reporting.